POLICIES
Payment Terms
We gladly accept payments from a wide variety of credit card carriers including, but not limited to: Visa, MasterCard, American Express and Discover. All personal information is encrypted by our secure server to ensure that any transaction that you place with us is 100% safe. If you are using a debit card, please note that your bank may hold your funds once your purchase has been pre-authorized during the checkout process. For more information about bank specific rules that may apply, please contact your card-issuing bank.
Prior to ordering, please confirm that your billing address provided matches the address that appears on your current credit card statement. Please note that all orders placed with a credit/debit card are subject to review.
The security of our customer's financial information is extremely important to us. Therefore, ABCSportz.LLC reserves the right to contact customers or to require manual payment verification to confirm that all received information is verifiable and accurate prior to clearance.
Warranty/Defective
- Items/Missing Parts All defective and/or warranty products should be handled through the manufacturer.
- Claims for missing items or items damaged in transit must be received / reported to us within three business days of deliver of merchandise.
- We are not a repair facility and can not accept items for repair or warranty work. All warranties are through the manufacturer of the product.
- If the product is missing parts and/or is defective, the customer should first contact the manufacturer for parts and/or repairs.
Exchange / Refund Policy:
- For a more prompt exchange/refund, Please keep your invoice!
- If it is necessary to return merchandise for an exchange/refund, all merchandise must meet the following conditions:
- Returned in original packaging.
- Returned within (15) days of delivery date.
- Returned to us in re-sellable condition.
- Replacements will not be shipped until the return is received and verified.
- Copy of invoice enclosed with merchandise.
- You must contact us for a RMA number and write the number on the package.
- You must return the goods to the warehouse(s) specified in the RMA, and it is the customer's responsibility to verify the correct return address before sending goods back. Any good shipped to the incorrect location will incur additional shipping charges. We are not responsible for any goods returned to the wrong address.
- Enclose a brief letter of explanation.
- Merchandise returned for refund is subject to a 15% restock fee.
- There is a minimum restocking fee of $5.00.
- Shipping charges are not refundable.
- If you return an item for a refund that had free shipping, a normal shipping charge will be deducted from the refund.
- All returns must be prepaid.
- No COD's accepted.
To Return or Exchange a product please sign into your account and click the "ORDERS" tab. Here you will be able to make your request. Choose the item you want to return and select "Return Items?" on the Right side across from the product you are wanting to return. Follow the prompts from there.
If you purchased as a guest, you would need to open an account. Once that is done, please email us back with the Email address used so that we can attach your order to your account which will allow you to make a Return or Exchange request.
Returned/Unclaimed Orders: Any Returned, Refused, Undelivered, or Abandoned package may be subject to a 20% Service Fee + the cost of shipping.
Shipping Shortages and Back Orders:
- Customers must report missing items within 72 hours of delivery to qualify for a replacement or refund.
- Evidence Required: You must provide clear photographs of the shipping box, the packing slip, and any damage to the exterior seals.
- Resolution: Once verified, we will ship the missing items via standard ground shipping at no additional cost.
Discounts / Coupons / Promotions:
Discounts Cannot be combined with other offers, discounts or promotions. Additional restrictions and exclusions may apply. See Promotional flyers and website for additional details.
Product Fitment:
*** We recommend you do your own research to know if this will fit your application and other aftermarket items you installed ***
- Colors are proprietary to this manufacturer. They may be close to other brands, but there is never a color match guarantee.
- Due to buyers unknown skill level we require all parts to be installed by a licensed Armor.
- Please have your armor contact the manufacture of additional install details and compatibility.
- Most parts can require some fitment due to unknown tolerances that you posses. No refunds for self installs.
Affiliate Program
Join our affiliate program and earn commissions on everything you sell. Register at the link below
https://www.affiliatly.com/af-1074357/affiliate.panel?mode=register
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
ABCSportZ LLC Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at sales@abcsportz.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.